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Frequently Asked Questions


Satisfaction Guarantee 

We at Pest Pro want to make sure you are completely satisfied with whatever pest control problem we are helping you with. We guarantee that the services we perform are done right or we will come back at no extra cost.

Cancellation Policy

All cancellations within 24 hours of your appointment will be subject to a $35 charge.

Accepted Payments

We accept all major credit cards, checks, and cash.

Frequently Asked Questions

How do I prepare for a bed bug treatment?

  • Straighten your home so that we can get to the majority of the baseboards.
  • Remove bedding from beds.
  • Clear items from under beds.
  • Clear items from the bottom drawer of any chest of drawers.
  • Clear out nights stands completely.
  • Move the items in the bottom of the closets to the center so we can spray the baseboards.

What is the treatment process like for a general treatment?

Our service technicians go around the exterior of your home and spray the foundation and a few feet away from it. We also spray around the window sills and door frames. For the interior, we spray along the baseboards, window sills, and door frames.

Do I need to move my furniture for a general treatment?

Our techs are able to get behind beds, desks, etc. with their spraying wands. However, cleaning up clutter next to the baseboards will really help the tech out so he can spray properly and do the most effective treatment possible.

Do you treat for bats or pigeons?

Yes. We can’t give you a quote over the phone, but we can schedule a time for a technician to take a look. Contact us or call our office at (801) 810-7378.

Do you release any trapped skunks, rats, or raccoons?

We are required by state law to humanely euthanize these animals. Spotted skunks, however, are native to Utah and we can release them back into the wild.

I think that I may have moles, what do I do?

Utah is lucky and doesn’t have moles. You likely have gophers or voles.

Are Pest Pro's insecticide treatments child and pet friendly?

Yes, the insecticides we use are safe for children and warm-blooded pets. We recommend letting the insecticide dry completely before children and pets touch the treated areas. Once dry it is safe for children and warm-blooded pets to touch the treated areas. Birds and cold-blooded animals like fish, arachnids, and reptiles are especially vulnerable to insecticides. Best practices for these pets are to cover their cages or aquariums with a sheet or towels while we treat to limit insecticide exposure.

What should I do if my child or warm-blooded pet touches or licks insecticide before it has dried?

  • If you touch the insecticide, please wash it off with soap and water.
  • If your child is feeling sick call poison control at (800) 222-1222. If your pet looks to be sick call your veterinarian. The insecticide or rodenticide that we used will be on the email we sent you after we completed the treatment or you can call us at (801) 810-7378 to get that information.



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